• Jeff Detwiler, President & COO

Steps We’re Taking to Address COVID-19

By Jeff Detwiler, Chief Executive Officer and President, The Long & Foster Companies.

Trust. Family. Excellence. These are the guiding principles behind our company culture here at Long & Foster, and the reasons why our families—that’s all our agents, employees and clients—have been on our minds as we’ve monitored the coronavirus (COVID-19) developments.

We put family first, and it’s our responsibility to take whatever steps we can to help ensure the well-being of our Long & Foster family and the broader community. 

We’re in unprecedented times and it calls for unprecedented actions to protect our teams.

Here’s what we’re doing.

We remain open for business, but we’re closing our offices to the public as of today, March 17. Following the social distancing recommendations from the CDC, we’re closing Long & Foster’s sales offices throughout our markets until April 3. Our locations will remain accessible for our agents and employees for essential business needs, but we are encouraging teleworking to help prevent the spread of the coronavirus.  Our team of real estate, mortgage, settlement services, insurance and moving professionals stand ready to serve you.

Our real estate agents and their support teams are here to help you. As always, they’re ready and able to support your real estate needs. Long & Foster provides our team with some of the best technology in the business, enabling them to maintain their business operations and serve their clients from virtually anywhere. They can be reached via email and phone to assist buyers, sellers, renters and investors. You can also start your home-buying or selling journey online at longandfoster.com, where you’ll find our buyers and sellers guides, among other useful resources.

We are instituting a telework policy for our teams and are leveraging technology to continue our operations. Except for essential personnel, our employees and agents are encouraged to work from home from now until April 3, leveraging digital tools to continue business operations as usual.

For now, real estate closings will continue at the offices of Long & Foster Settlement Services partners, and we are creating guidelines that balance the needs of our clients with the safety-first approach necessary in today’s world. The Long & Foster family of companies—mortgage, title, insurance, property management, real estate and more—are well positioned to work together in helping buyers and sellers through the continually changing situation.

This is an evolving situation, and we’re staying on top of the guidance from the CDC and other authorities to protect both our teams and the greater community. We’ll continue to share updates as they’re available.

Tiffany Frederick is a licensed Virginia Real Estate Agent 

Tiffany@LNF.com ·  Cell: 440.785.6880

Long & Foster Reston 2100 Reston Pkwy Suite 102 · Reston, VA 20190

 Original content was posted on Long & Foster's Blog the Newsroom, click here to view.

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